Fees are for access to BlazeScan software and related services (as described on pricing and at checkout). Except for the duplicate-payment case in section 2, payments are final and non-refundable — including if you change your mind, do not use the product, misunderstand features, or are dissatisfied with scan results (which depend on your rules and market data). This does not limit any rights you may have under applicable law.

If you were charged twice for the same subscription plan in error — for example you believed the first payment did not go through and completed payment again, and both payments succeeded — we may refund the duplicate charge after verification.

Conditions (all should apply):

• Both payments relate to the same plan (same product / tier) and the same customer account where applicable.
• The duplicate is a genuine double charge (not two separate purchases you intended).
• You email us at blazescan4@gmail.com within 14 calendar days of the second charge, with your registered email, both payment references (e.g. Razorpay payment IDs or order IDs), and a short explanation.

We will confirm against our payment provider records. If we verify a duplicate, we will process a refund of the extra payment (or another remedy we agree in writing, such as service credit) within a reasonable time after approval — typically within 7–14 business days, depending on bank and gateway processing.

Single successful payments, upgrades you later regret, unused time on a period you already paid for, mistaken plan choice (wrong tier selected once), or charges where only one payment exists for that checkout. Disputes about market outcomes or screening results are not billing refunds.

Email blazescan4@gmail.com with subject line including "Duplicate payment" and the evidence above. We may ask for additional information to match your account and transactions.

We may update this Refund Policy. The "Last updated" date will change; continued use of the Service after updates is subject to the revised policy where permitted by law.